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Context Help

If you lose your way inside our Control Panel, the very first thing you should do is click the Help button, which is present on each page. A context menu will open. It includes exhaustive information about all the actions that you can perform on that particular page. Each pop-up menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast selection of educational video clips describing how to use our hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of just reading articles. In this way, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you need, have a glimpse at our comprehensive FAQ database, which includes questions asked by real users and offers practical solutions. We regulary "revamp" our FAQ section with new articles in an attempt to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can contact our fantastic team of customer service technicians available 24/7 and ready to help you with any question. Each trouble ticket you open will be replied to within one hour (the average ticket response time is about twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 44936

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com